What we expect from you
As a volunteer you, like all the staff, volunteers and Directors, act as a representative of TRUP while you are volunteering. It is important that you respect the guidance we provide and policies we ask you to comply with, as people’s impressions of you will also be their impression of the organisation.

TRUP believes that volunteers should not be ‘out of pocket’ when they are freely giving their time to support our work. It is essential that ALL volunteers claim their expenses on the form we provide this allows us to understand the true cost volunteering for our funders.

Not everybody can afford to write off the cost incurred through volunteering, its is important that no stigma is attached to claiming expenses so we ask that all volunteers put in a claim even if the sum is retuned as a donation.
 

 
Administrative Support Volunteers
DUTIES: To help with a range of tasks such as answering the ‘phone, taking messages, serving customers and generally keeping the work areas tidy
 

 
Collection and delivery crew volunteers
DUTIES: To work as a team under the direction of Project Workers to support the collection and delivery of donated furniture, household goods, toys, bikes and other items suitable for re-use. They help the Worker and other volunteers to carry and load items on the Second Generation vans and help support the distribution to customers’ homes and warehouse.
 

 
Electrical Appliance Cleaning, Refurbishment and Repair Volunteers
DUTIES: To help clean, sort and repair donated items and arrange them for display in the warehouse. They work alongside other Project Workers and Volunteers.
 

 
Furniture reservation volunteers
DUTIES: Refurbishment and Repair, French Polishing, Cabinet Making, Re-Upholstering and general repair of furniture, working alongside other Project Workers and Volunteers.
 

 
Cleaning, refurbishment and repair volunteers
DUTIES: To help clean, sort and repair donated items and arrange them for display in the warehouse. They work alongside other Project Workers and Volunteers
 

 
Ecommerce volunteers
DUTIES: Assisting with the setting up and development of this new service, day to day responsibility of in putting suitable items for sale on web sites like eBay and Amazon market place.

This is a new service that the charity is would like to trial for 3 months.

 
Volunteer training and support volunteer
DUTIES: Recruitment, Development, Support and Training of a wide range of volunteers with different levels of ability. .

 
Volunteering - Managing the Charity
TRUP Advisory Board, that would be drawn from our partners in the community with whom we work with and have an interest in the success of the TRUP organisation, their function is to inform the trustee’s of developments in their specific area of interest to ensure the charity remains focused on delivering what’s required by our stakeholders the Board will meet six times a year.
 

 
Specialist knowledge volunteers
Professional qualified people (for example Solicitors, Accountants, HR Specialists, recycling experts) who are prepared to give expertise and knowledge on issues that enhance the sustainability of the project. We would not be expecting these people to attend meetings but to give advice by email or a short phone call and would not amount to more than 10 hours per year.